frequently asked questions

We’ve answered some of the most common questions about our coaching, products, and the way we work with athletes.

If you still have a question that hasn’t been covered, feel free to contact us directly — we’ll be happy to help.

  • Our personalized online coaching is designed for:

    • Adults (18 years and older)

    • Junior athletes (12 years and older) with the support of a parent or coach

    Every training program is fully personalized based on your goals, current fitness level, and performance needs.

  • Our programs are adaptable to your equipment. Ideally, basic fitness tools like resistance bands, stability balls, dumbbells, and access to a tennis court are recommended, but we’ll adjust your plan to suit what’s available.

  • We stay in touch through daily in-app messaging to monitor your progress, answer questions, and provide ongoing support. In addition, we schedule video calls at least twice a month to review your progress, make any necessary adjustments to your program, and ensure you stay on track.

  • We do not offer a free trial because every program is individually designed for each athlete. Before your training begins, we assess your fitness level, goals, tournament schedule, and individual needs to create a personalized plan, which requires professional time and expertise.

    If you would like to learn more before committing, we offer an initial consultation where we explain our coaching process, answer your questions, and help you determine whether our personalized approach is the right fit for you.

  • To book a consultation, complete our coaching application form. Once we receive your details, we will contact you with available consultation times and discuss the next steps.

  • Yes. When working with junior athletes, we collaborate with parents and/or tennis coaches to create a supportive environment around the athlete. The level of involvement depends on the athlete's age, individual needs, and personal preferences. Younger athletes typically require closer parental involvement, while older players usually work more independently, with parents and coaches taking on a supportive role.

  • Mental coaching isn't only for athletes who feel stuck. Just like physical training, it's a way to keep developing your performance. Whether you're looking to improve confidence, focus, emotional control, or consistency under pressure, mental coaching can help you build the skills needed to perform at your best.

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  • No. The Tennis Performance Kit is designed to complement, not replace, personalized coaching. It provides athletes with portable equipment and a structured training program that can be used anywhere, making it easier to stay consistent when access to a gym or training facilities is limited.

  • Inside the kit, you will find a printed guide with a QR code. Simply scan the code to access your digital training program, which includes exercise instructions and demonstration videos.

  • No. The program is designed to be easy to follow, with clear exercise demonstrations and structured progressions. Athletes can work through the sessions independently while adapting the intensity to their own level and experience.

  • Yes. Our products are designed to be useful both for athletes working independently and for those already receiving coaching. While they complement personalized coaching, they can also provide valuable guidance and structure on their own.

  • The Junior Tennis Development Guide is available as an instant digital download after purchase. Once your order is completed, you will receive access to the guide and can start using it immediately.

  • Refund and return options depend on the type of product. Digital products, such as the Junior Tennis Development Guide, are non-refundable once access has been provided. The Tennis Performance Kit can be returned within 14 days of delivery, provided that the bag and equipment have not been used and are returned in their original condition. If you have any questions about your order, please contact us and we will be happy to help.

  • At the moment, the Tennis Performance Kit is available for customers within the European Union only. We are starting with our first 50 kits in the EU as we launch the product and gather feedback from athletes. We hope to expand shipping options to more regions in the future.

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  • We use Stripe as our payment provider, allowing you to pay safely using major credit and debit cards. All payments are processed through Stripe’s secure payment system.

  • You can stop your coaching program at any time by contacting us. Since your training plan is personalized and includes work already completed by your coach, refunds are not available for services that have already been delivered. If your goals or circumstances change, we are happy to discuss adjustments to your program whenever possible.

  • Coaching payments are usually arranged on a monthly basis. For athletes who prefer to plan ahead, seasonal payment options can also be discussed. We aim to find a payment structure that works well for both the athlete and their circumstances.

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  • Online coaching allows us to work with athletes wherever they are, without being limited by location. Fitness coaching is supported through the MY Tennis Fitness app, where athletes can access their training plan, track sessions, share updates, and stay connected with their coach throughout the process. If additional one-to-one guidance is needed for physical coaching, video calls can also be arranged separately.

    Mental coaching is delivered through personalized one-to-one video sessions.

  • Fitness coaching is delivered through the MY Tennis Fitness app, powered by ABC Trainerize. The app gives athletes easy access to their training program, exercise instructions and videos, progress tracking, session feedback, and communication with their coach.

  • Yes. Since coaching is delivered online, we work with athletes from different locations and time zones. We arrange video calls at times that work for both the athlete and the coach, and most communication can happen flexibly through the app.

  • Not at all. You don’t need to be a professional athlete to benefit from coaching. We work with competitive players, ambitious juniors, and recreational athletes who enjoy competing and want to continue improving. Every program is adapted to the athlete’s goals, experience, and individual needs.

  • Once you contact us, we will get back to you with available consultation times. The next step is a free 30-minute video consultation, where we learn more about your goals, current situation, and what you are looking for. We will explain how we work, discuss how we can support your development, and answer any questions you may have before deciding on the next steps.

  • We currently offer coaching in English, Russian and Serbian/Croatian/Bosnian.

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