Shipping & Returns Policy

Last updated: 2 August 2026

At My Tennis Fitness, we want to make your shopping experience as simple and transparent as possible. Below you can find information about shipping, returns, and refunds for our physical and digital products.

If you have any questions regarding your order, please contact us directly.

Shipping

We currently ship physical products within the European Union (EU).

Orders are processed after payment has been confirmed. Delivery times may vary depending on your location, product availability, and the shipping provider used.

Any applicable shipping costs will be displayed during checkout before you complete your purchase.

Returns

We accept returns of eligible physical products within 14 days of delivery.

To be eligible for a return, the product must:

  • Be unused and in its original condition

  • Include the original packaging and any included accessories

  • Be suitable for resale in the same condition as received

Products that have been used, damaged, or altered cannot be accepted for return.

To request a return, please contact us within 14 days of receiving your order. Please include your order details and any relevant information regarding your request.

Refunds

Once we receive and inspect the returned product, we will confirm whether it meets the return requirements.

If the return is approved, the refund will be issued to the original payment method. Processing times may vary depending on your payment provider.

Original shipping costs are non-refundable unless required otherwise by applicable consumer protection laws.

Digital Products

Due to the nature of digital products, such as ebooks and downloadable resources, refunds are not available once the product has been purchased and access or download has been provided.

Digital products are available immediately after purchase, and by completing the purchase you acknowledge that access to the content may begin immediately.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us as soon as possible.

Please include your order details and any relevant information or photos so we can review the issue and help resolve it.

Contact

If you have any questions about shipping, returns, or refunds, please contact us:

My Tennis Fitness
NZ Sports & Consulting, Nikola Zujic s.p.
Email: nikola.zujic@mytennisfitness.com